SERVICES

Everything it takes to keep your IT quiet.

Managed IT services from one MSP for Microsoft, Apple and Google: we run the cloud tenants, identities, devices and vendors your business depends on, so your team can get on with its work.

01

Microsoft 365 management

Your tenant, set up properly and looked after every day. We have run multiple Microsoft 365 tenants for one organization and consolidated them without downtime.

  • User onboarding and offboarding
  • Exchange Online, SharePoint, OneDrive and Teams
  • License assignment and cleanup
  • Tenant configuration and security baselines
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02

Google Workspace management

The same depth for Workspace. Plenty of growing companies end up with both Google and Microsoft. We manage them side by side.

  • Users, groups and shared drives
  • Gmail settings and routing
  • Admin console security settings
  • Working alongside a Microsoft 365 tenant
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03

Help desk for your team

When someone can't sign in, print, or get their email working, they email us and a real person helps them remotely. When a job genuinely needs hands on site, a visit can be arranged and quoted separately.

  • Password resets and sign-in help
  • Email, calendar and Teams problems
  • Printers, Wi-Fi and everyday computer issues
  • Support for Windows and Mac users alike
  • New computer setup
04

Microsoft and Apple Mac devices

Secure sign-ins and well-kept computers, whether your team runs Windows, Mac or both. Our team includes former Apple staff, so Mac users get real platform expertise.

  • Microsoft Entra ID, MFA and Conditional Access
  • Intune management for Windows
  • Mosyle or other MDM solutions for Mac
  • iPhone and iPad management
  • Mac support from an Apple Certified Mac and iOS Technician
  • Patching and remote help
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05

People and devices, start to finish

From someone's first day of work until their last, we handle the accounts and the hardware so nothing slips through.

  • New starter setup: accounts, licenses, groups and a computer ready to go
  • Zero-touch Mac, iPhone and iPad setup with Apple Business Manager
  • Laptops and accessories sourced through our distribution partners
  • Clean offboarding: access removed, data kept, devices wiped and reassigned
  • An up-to-date record of who has what
06

Cybersecurity and endpoint protection

Every laptop is a way in. We can protect your computers with the security tools your plan already includes, such as Microsoft Defender, or with a dedicated endpoint product. If you want a security team watching around the clock, we can also add managed detection and response through a specialist security operations partner. You choose the level that fits, and anything beyond your plan is quoted separately.

  • Endpoint protection for Windows and Mac, using the tools your plan includes or a dedicated product
  • Optional: managed detection and response through our security operations partner
  • Vulnerability scans and patch reports in plain language
  • Dark web monitoring for leaked company passwords
  • Password manager rollout for the whole team
Learn more
07

Email security

Make sure the email that says it is from you really is, and keep phishing out of your team's inbox.

  • SPF, DKIM and DMARC set up and monitored
  • Phishing and spam protection tuning
  • Mail flow and domain cleanup
  • Alert review and response
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08

Backup and recovery

Microsoft 365 and Google Workspace keep your data available, but they aren't a backup. We set up independent backups and make sure you can actually get things back.

  • Backup for Microsoft 365 and Google Workspace: mail, OneDrive, SharePoint, Teams and Drive
  • Backup for Windows and Mac computers and any servers you still run
  • Test restores, so recovery is proven and not assumed
  • A written recovery plan for the systems your business depends on
  • Built on established backup platforms we manage for you
09

Security awareness training

Most breaches start with one click. We train your people to spot phishing and handle data safely, and we track who has completed it.

  • Training programs for every user
  • Simulated phishing exercises
  • Completion tracking and reporting
  • Onboarding for new hires
10

SOX audits and compliance readiness

We have supported IT through SOX audit cycles at publicly traded companies. Whether it's an audit, a customer security questionnaire or a first certification, we help you put the right controls in place and get the evidence ready.

  • SOX IT general controls, access reviews and change records
  • ISO 27001 and SOC 2 readiness: gap reviews, policies and evidence
  • Cyber Essentials preparation for UK customers and suppliers
  • GDPR and HIPAA safeguards in Microsoft 365 and Google Workspace
  • Security questionnaires, and working directly with your auditors
Learn more
11

Cleared for advanced security research

SF3 Technologies is a member of Anthropic's Cyber Verification Program. Anthropic reviews who applies and how they plan to use the access, then clears vetted security teams to use Claude for in-depth defensive work like vulnerability analysis and security testing.

For our clients, that means faster, deeper security assessments backed by independent review.

12

AI, set up safely

AI tools are only as safe as the data they can reach. We help your team use Copilot, Claude and other AI tools with the right guardrails in place.

  • Copilot readiness: permission cleanup and a SharePoint oversharing review
  • Sensitivity labels and data loss prevention with Microsoft Purview
  • An AI use policy your team will actually follow
  • Business accounts and admin controls for Claude and other AI tools
  • Private, self-hosted AI for sensitive work
Learn more
13

Migrations and consolidation

Merging companies, changing providers or untangling years of domains. We plan it, run it, and close the loop.

  • Tenant to tenant moves
  • Mailbox and file migrations
  • Domain and DNS moves
  • Post-merger cleanup
14

Phones and internet

Moving to a cloud phone system, adding a contact center, or setting up internet for a new office? We compare providers for you, handle the setup, and connect it to Microsoft 365 or Google Workspace.

  • Cloud phone systems for desk phones, mobiles and Microsoft Teams calling
  • Contact centers for sales and support teams
  • Business internet, fiber and backup connections for every office
  • Secure networks that link multiple offices
  • We deal with the provider for you, from quote to go-live
15

Advisory and vendors

Plain advice on what to buy, what to cut and what to fix next. And when a vendor needs calling, we make the call.

  • Licensing and tooling reviews
  • Security recommendations in writing
  • IT planning
  • Vendor coordination and escalation

Buying Microsoft 365 licenses?

SF3 Technologies is an authorized Microsoft partner. We can supply your licenses and manage them in the same place.

About licensing
QUESTIONS WE HEAR A LOT

Straight answers, before you even ask.

The things people want to know before they talk to us. If yours is not here, ask and a real person will answer.

Ask us something else

A managed IT provider handles your team's support requests, keeps every computer patched and protected, runs Microsoft 365 or Google Workspace, looks after backups and security settings, and reports on all of it. The aim is IT that is quiet and predictable instead of a series of emergencies.